Privacy Policy

1. Information We Collect

We collect information necessary to provide our service:

• Buyer Information: Email address, name (optional), and payment information (processed by Stripe)
• Expert Information: Email address and name (optional) when accepting an invitation
• Invite Details: Topic, duration, price, context, and scheduling information
• Session Information: Scheduled time, completion status, and meeting links

2. How We Use Your Information

We use your information to:

• Process invitations and payments
• Send email notifications about invitations and sessions
• Facilitate communication between buyers and experts
• Process expert payouts
• Improve our service and user experience

3. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Database hosted on Supabase with encryption at rest and in transit
• Payment information handled by Stripe (PCI DSS compliant) - we never store card details
• Access to data is protected by secure, unique tokens for each invitation and session

4. Data Sharing

We do not sell your personal information. We only share data as necessary:

• With Experts: When you send an invitation, we share the topic, context, and your contact information (if provided)
• With Service Providers: Stripe (payments), Resend (emails), Sentry (error monitoring)
• Legal Requirements: When required by law or to protect our rights

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Receive a copy of your data in a portable format (data portability)

To exercise these rights, contact us at support@getexpertlink.com

6. Cookies and Tracking

We use minimal cookies necessary for the service to function. We do not use tracking or advertising cookies in the MVP version.

7. Data Retention

We retain your data as long as necessary to provide our service and comply with legal obligations. You may request deletion at any time.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Users

Our service is operated from Switzerland. By using ExpertLink, you consent to the transfer and processing of your data in Switzerland.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or through our service.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: support@getexpertlink.com